Anomaly Detection
Set up ACH Payments
How to set up Automated Clearing House payments with Cloud Management Platform
You can pay your invoices by using ACH (Automated Clearing House) via the Cloud Management Platform. Please follow the step-by-step instructions on how to set up an ACH Payment for your company.
Required Permissions: Billing Profile Admin
Please note that you must be assigned access to the specific Billing Profile under which the domain is managed in order to purchase a license.
From the main CMP dashboard, select the edit icon next to the billing profile you would like to update.
A screenshot of the CMP dashboard
From the billing profile screen, select Payment Methods from the left-hand menu:
A screenshot of the Payment Methods screen
From the Payment Methods screen, select ACH Payment, then select Link New Account to link your bank account.

Link Account

We use Plaid (plaid.com) to perform secure ACH payments authorizations which don't require making small deposits to your account for verification.
A screenshot showing you the initial Plaid modal dialog with a Continue button
Next, choose your bank.
A screenshot of the modal dialog showing you how to select your bank
Then enter the same credentials used for your online banking account.
A screenshot of the modal dialog showing you how to enter your banking credentials
After that, choose either a 'Checking' or 'Saving' account.
A screenshot of the modal dialog showing you the ability to select between a Checking or Savings account
Finally, your bank account details should successfully be linked and saved for future ACH Payments.
A screenshot of the modal dialog showing you the final payment setup form

Pay Invoice with ACH

The saved ACH method will be available when you want to pay for future invoices.
A screenshot showing you a list of saved payment methods
We will automatically initiate ACH debits when your invoice is due. Please note, ACH payments take 4–7 days to process. While processing, the invoice will be shown with the "processing" state.