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Invite an existing AWS account

You can add existing AWS accounts to DoiT International's consolidated billing using the Cloud Management Platform.

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Required Permission: Licenses Manager

You must be assigned access to the specific Billing Profile under which the domain is managed in order to invite an existing account.

Within the CMP, select Billing from the top navigation bar and then select Assets. The CMP will take you to the Assets page.

From the Assets page, select Amazon Web Services from the left-hand menu:

From the Amazon Web Services assets page, select the Invite Account button.

The CMP will open a modal dialog:

Then:

  1. Select the billing profile you would like to invite
  2. Enter the 12-digit AWS Account ID
  3. Add invitation notes (optional)

When you are done, select Invite.

You should then receive an email from Amazon Web Services with a link to accept the invitation:

If you haven't received the above email within five minutes, please re-enter your AWS Account ID in the DoiT Cloud Management Platform and send the invite again.

To complete the process, sign in to the AWS Organizations Console. On the Invitations page in the console, you can see your open invitations to join organizations:

Finally, select the Accept button to accept the invitation.

Afterward, you will be redirected to the Organization overview page that provides details about the organization that your account has joined. You can view the organization's ID and the owner's email address.

Multiple Accounts Under a Master Organization

In the event that you have multiple accounts under a Master account / organization, you will get an error trying to accept the invitation.

In order to successfully accept the invitation, you must remove each linked AWS account from your master account.

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This will prompt you to input payment details for each linked account if you didn't do so while initially creating them.

For each account you must:

  1. "Leave" the Organization (no new invites will appear before you do this)
  2. Accept the invite from DoiT International in each linked account

Completing IAM Access for CloudHealth

After signing in to the AWS Console and accepting the invitation, a final email will be sent instructing how to complete the IAM access for CloudHealth.

Frequently asked questions

Why should I use the CMP for cost analytics when Amazon provides the AWS Cost Explorer?

When you consolidate with the DoiT International billing organization, the AWS Cost Explorer can only report on blended rates and costs. On the other hand, the CMP's reporting and analytics features work directly with your non-blended cost data.

If you have a dedicated billing account (i.e., non-consolidated), you can use the AWS Cost Explorer with un-blended costs. However, we still recommend that you refer to the CMP for a fully integrated reporting and analytics experience.

I've performed all the requested steps. I have spends on my AWS billing account, but my information is still not there. What could be the reason?

Once successfully completed it takes 2472 hours for the data to start flowing through from AWS, then our Cloud Management Platform will update.

I have not received any invitation email. What could have gone wrong?

On your organization's page, check if you can see the invite:

If you can't see that invite, check if you have left your organization as specified in the above "Multiple Accounts Under a Master Organization" steps.

If you can see the invite on the organization's page, consider the following:

Is the invite in your spam folder? Did you enter the correct AWS account ID when inviting the account?

If you are still having issues, you can open a support ticket.

My payer account is showing as N/A or my CloudHealth status shows as "critical" or "unknown". What does that mean?

It means that your CloudHealth configuration was not done properly.

Actions to take: please open a support ticket if you see the CloudHealth status as "critical" or "unknown", or if you see Payer Account: N/A.

The consequences are the following:

  • Our Cloud Management Platform is not able to properly reflect your reservation data, and you cannot use the Flexsave and Spot Scaling services.
  • It also means you will not be able to run reports on this asset, the reason being that the data is not flowing to our platform.

I want historical backfill. What should I do?

If you would like historical backfill so that your data prior to joining DoiT is shown, please follow these steps:

  1. Verify that cost and usage reports are enabled by visiting your AWS Billing & Cost Management Dashboard, then selecting Cost & Usage Reports from the left-hand menu.

    You must have an existing report configured under Cost and Usage Reports before we can backfill your data.

  2. Within the CMP, please open a support request requesting that we backfill your data. You will need to provide access to the S3 buckets where the cost and usage report files are stored along with the associated manifest.json file.